Coordinateur Operations

Job Overview

The Camp Manager is responsible for the day-to-day coordination of the Chimfunshi Education Centre and Camp, including visitor and VRI (Volunteer, Researcher and Intern) services, accommodation, hospitality, logistics, security coordination and workshop operations.

Key Responsibilities

• Camp Operations and Guest Experience: Ensure the day-to-day running of the Education Centre and Camp is well organised, clean, functional and welcoming. Supervise staff, monitor cleanliness, and act as the point of contact for guests.
• Bookings and Guest Administration: Manage bookings for volunteers, researchers, interns and visitors, coordinate arrival/departure logistics, and maintain accurate records.
• VRI Coordination: Provide orientation to volunteers, researchers, and interns and coordinate interdepartmental activities.
• Food, Events, Supplies and Gift Shop: Coordinate food and beverage services, assist with event setup, and monitor camp supplies and gift shop stock.
• Communication and Reporting: Maintain regular communication with management, prepare monthly operational reports, and identify areas for continuous improvement.
• Logistics, Security and Workshop Management: Coordinate vehicle logistics, manage security staff schedules, and oversee workshop organization and maintenance.

Requirements

• Degree or diploma in Hospitality, Tourism, Business Administration, Logistics or a related field.
• Previous experience in hospitality, tourism, camp operations, or logistics.
• Experience supervising staff and coordinating multiple operational activities.
• Strong organisational, administrative, and communication skills.
• Computer literacy (Excel, Word, email).
• Valid Driving Licence.
• Ability to work effectively in a remote environment.