IT Technician

Jaswin Ports Limited is a Zambian registered company engaged in Transportation, Road Construction, and Toll Gate Operations. We are currently undertaking a Private Public Partnership [PPP] Project with the Government of Zambia for the development and management of infrastructure at the Zambia-Congo Border at Sakania. This includes road construction, toll gate facilities, and border operations.

We are currently looking for an IT Technician who meets the requirements below:

Job Overview

Help maintain, troubleshoot, and support computer systems, networks, and related technology to ensure smooth business operations.

Key Responsibilities

• Offer Technical Support to Tollgate System Operations Faults
• Handle office/branch network problems and other IT problems
• Installing, configuring, and updating hardware and software, performing routine checks, and ensuring all systems are operational
• Providing technical assistance to staff, explaining complex issues in simple terms, and supporting onboarding of new users
• Maintaining servers, routers, switches, and other networking equipment, ensuring network security and efficiency
• Help with CCV operations
• Diagnose and resolve technical issues

Requirements

• Full grade 12 Certificate
• Minimum Diploma in either IT, Computer Science, Telecommunications or other related discipline
• Minimum 1 year experience in similar role
• Proficient in Chinese