Senior HR Officer

Job Overview

We are seeking a Senior Human Resources Officer responsible for leading and managing all HR functions within the Zambia operation. The role ensures compliance with Zambian labour legislation, supports business objectives through effective people management practices, promotes positive employee relations, and drives initiatives that enhance employee performance, engagement, and organisational culture.

Key Responsibilities

• Manage employee relations matters including grievances, disciplinary actions, disputes, and investigations.
• Provide expert advice on labour legislation, policies, and procedures.
• Represent the company in labour matters with relevant authorities and external stakeholders.
• Facilitate conflict resolution and maintain positive employer-employee relationships.
• Oversee recruitment, selection, and onboarding processes.
• Ensure compliance with all applicable Zambian labour laws and regulations.
• Drive employee engagement initiatives and wellbeing programmes.
• Prepare monthly HR reports and workforce analytics.

Requirements

• Bachelor's Degree in Human Resources Management, Industrial Psychology, Business Administration, Labour Relations, or a related field.
• Minimum of 4–6 years of progressive HR experience, with at least 2 years in a senior HR role.
• Experience within the mining and construction environment or a highly unionised environment is advantageous.
• Member of ZIHRM.
• Strong understanding of Zambian labour legislation and employment practices.