ICT Supervisor

Job Overview

Kind reminder: Any whom has no knowledge and practical experience about SAGE ERP SYSTEM, will not be considered.

Responsible for the operation and maintenance of SAGE ERP SYSTEM, servers, networks, databases, terminals, and enterprise application systems in the refining and chemical plant; ensuring the stable operation of ERP, MES, LIMS, OA, and other systems; managing account permissions, data backup, information security, IT assets, and system monitoring; providing IT technical support on the production site and handling major emergencies; supporting IT project construction and IT/OT network security management.

Key Responsibilities

• Handle the day-to-day operation, maintenance, monitoring, and troubleshooting of the plant's information systems.
• Manage and maintain core IT environments such as servers, operating systems, virtualization platforms, storage, and databases.
• Maintain and troubleshoot the plant's network infrastructure, including LAN, switches, firewalls, VPNs, and wireless networks.
• Support the operation of business systems like SAGE, ERP, MES, LIMS, OA, production management, equipment management, and energy management.
• Oversee information system security, including antivirus, patch updates, access control, vulnerability fixes, and data protection measures.

Requirements

• Bachelor’s degree or higher in Computer Science and Technology, Information Management, Network Engineering, Software Engineering, Automation, Information Security, or related fields.
• Over 8 years of experience in IT infrastructure or information system management.
• Proficiency in the installation, configuration, maintenance, and troubleshooting of Windows/Linux servers.
• Mandatory practical experience with SAGE ERP SYSTEM.